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CURE stands for Citizens United Reciprocal Exchange, a not-for-profit reciprocal exchange.

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A reciprocal exchange is a group of individuals, corporations or entities who, as members, agree to exchange contracts of insurance (policies) and share their insurance risks among themselves within their select group. Each member (policyholder) of a reciprocal exchange individually appoints and authorizes a common attorney-in-fact to manage the affairs of the exchange.

Reciprocal exchanges have long been effective alternatives to traditional insurance companies and are not a novel concept. In fact, two of the six largest nationwide auto insurers are reciprocal exchanges.

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The attorney-in-fact, Reciprocal Management Corporation ("RMC"), is individually authorized by each member of CURE to manage the affairs of the Exchange. RMC was founded by highly respected former New Jersey Insurance Commissioner James J. Sheeran, who served eight years during Governor Brendan Byrne's administration from 1974 to 1982, and Dr. Lena Chang, an award-winning insurance expert. Their combined experience in forming, regulating and managing insurance exchanges exceeds four decades.

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CURE is different from most insurance companies in many ways. First, CURE functions in a not-for-profit manner, so there is an obligation to keep any unused premiums - or "profits" - in the Exchange and to use them solely for the benefit of its members – not as profits to stockholders.

CURE's premium covers a full 12 months of protection. Most other insurers quote prices for policies lasting just six months, so rates can be increased and penalty charges quickly added.

CURE's rate structure includes certain "forgiveness" features that permit the immediate forgiveness of two motor vehicle points, plus additional point forgiveness the longer you are with the exchange.

CURE cares more about how you drive, so we refuse to adopt discriminatory rating factors that most other insurers use. These factors can increase your rates as much as 50% and have nothing to do with your driving record - these rating factors include:

• Credit Score – the lower your credit score, the more other insurance providers will charge. CURE does not use your credit score as a factor in determining rates.
• Education – many of the leading insurance companies determine your rate based on your education level. If you do not have a 4-year college degree, your rates will increase. CURE does not use education as a factor in determining rates.
• Occupation – many national companies determine your rates based on your job. And some companies – such as GEICO – provide their least favorable rates to those they categorize as "blue and grey collar workers." CURE does not use occupation as a factor in determining rates.
• Home Ownership – many insurance providers determine your rates on whether or not you own a home and will charge higher rates to those who do not. CURE does not use home ownership as a factor in determining rates.

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YES. CURE offers "split limit" liability coverages beginning with the State-required minimums of $15,000/$30,000 bodily injury and $5,000 property damage liability coverages, as well as personal injury protection and uninsured/underinsured motorist coverages. CURE also provides collision and other-than-collision ("comprehensive") as well as other optional coverages.

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NO. CURE is a "direct writer" of policies, thereby eliminating the high costs associated with paying commissions to agents. Not only does the elimination of the "middleman" reduce costs to our members, it also increases the efficiency of CURE's operations. When policyholders have questions regarding their coverages or when an accident occurs, CURE's representatives respond directly, promptly and courteously.

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Simply call 800.535.CURE (2873) and speak with a friendly claims representative who will explain your coverages and guide you step-by-step through the claims process. Your claim will be handled expeditiously and settled in a fair manner. Our experienced staff also prides itself on protecting the Exchange from paying fraudulent and frivolous claims.

We understand that involvement in an accident can be a very traumatic experience. Therefore, each policyholder — as a member of the Exchange — is treated with the utmost courtesy and personal attention.

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The Department of Banking and Insurance monitors the number of valid complaints filed against all New Jersey insurance carriers. CURE is proud to have the distinction of holding one of the lowest valid complaint ratios in New Jersey, and to have done so each year since its inception in 1990.

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In order to be eligible for membership in CURE, each driver should have fewer than seven insurance eligibility points accumulated during the preceding three years. Insurers assign insurance eligibility points to drivers who have motor vehicle violations, suspensions and at-fault accidents. Insurers also assign every newly licensed driver, regardless of gender or age, three insurance eligibility points for being an inexperienced operator. Keep in mind that CURE doesn't require you to have an absolutely clean driving record -- just a responsible one.

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CURE's mission is to provide insurance coverage to responsible drivers who take their insurance seriously. As changes in the auto insurance environment occur, RMC strives to recognize them and adapt to them constructively for the sole benefit of the CURE members. RMC's unique understanding of the New Jersey auto insurance environment has resulted in long-term benefit programs for the members of CURE.

In the future, CURE will continue in its quest to offer competitive insurance rates and greater benefits specifically tailored to New Jersey's responsible drivers.

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Every insurance company doing business in New Jersey is required to maintain a certain level of surplus funds to operate. As the premium dollars and the number of insureds grow, so too must the level of surplus.

Many traditional insurance companies accumulate surplus by selling shares of stock to outside investors. CURE members (policyholders) generate this surplus themselves. This eliminates the need for outside investors and keeps CURE not-for-profit. CURE policyholders are therefore required to make a surplus contribution equal to an additional 10% of their annual premiums each year (20% is collected during the first year for drivers placed in certain tiers). In future years, this surplus contribution requirement may be reduced. (Click here for an on-line quote request now!)

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